Shipping policy

Shipping Policy

At Drellos, we are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been confirmed. During new product launches, promotions, or holidays, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation notification with your delivery details.

Shipping Within Ghana

We currently ship nationwide across Ghana.

Estimated delivery times:

  • Greater Accra: 1–2 business days

  • Major Cities (Kumasi, Takoradi, Cape Coast, Tamale, Ho, Koforidua, Sunyani, etc.): 2–4 business days

  • Other Locations: 3–7 business days

Delivery times are estimates and may vary depending on your location, weather conditions, or courier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and order size. Any applicable delivery charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive tracking information or delivery updates where available.

Delivery Information

Please ensure that the shipping address and contact information you provide are accurate. Drellos is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details.

If a package is returned due to an incorrect address or because it was not collected, additional shipping charges may apply before it can be resent.

International Shipping

We proudly ship to customers worldwide.

International delivery times vary depending on the destination country and the shipping method selected at checkout.

Please note: Additional international shipping fees, customs duties, taxes, or import charges may apply depending on your country's regulations. These charges are the responsibility of the customer unless otherwise stated.

Delays

While we strive to meet all estimated delivery times, unforeseen circumstances such as extreme weather, public holidays, transportation disruptions, or courier issues may occasionally cause delays. We appreciate your patience and understanding.

Questions?

If you have any questions regarding your order or delivery, please contact our support team at drellos@gmail.com before or after placing your order.

Thank you for shopping with Drellos. We appreciate your trust and look forward to delivering premium streetwear to your doorstep.